We operate on timeless values of trust and respect, for customers and colleagues. We aim to build lifelong relationships with our customers and to grow through their recommendation. That’s why our employees are entrusted with significant responsibility and the authority to make decisions closer to the customer. It’s thanks to these close relationships that we have consistently maintained high customer satisfaction year after year.
We believe in always taking responsibility. By managing the bank prudently, we can support our customers through all economic situations, standing by them even in difficult times. By sharing our knowledge, we contribute to our customers' financial capability. And by upholding our commitments, we make a positive impact on the communities in which we operate.